The Arashya Anti-Tarnish Guarantee
Our premium jewellery is crafted using advanced 18K Real Gold PVD (Physical Vapor Deposition) Plating and Anti-Tarnish Protective Nano-Coating over surgical stainless steel and 925 sterling silver bases. Engineered for everyday durability, moisture resistance, and skin safety.
1. Anti-Tarnish Warranty Coverage (6 Months)
We stand firmly behind the superior quality of our finishes. All items under our Anti-Tarnish Collection carry a 6-Month Limited Warranty covering unnatural color tarnishing or plating flaking under normal wearing conditions.
- Premature metal blackening or discoloration within 6 months.
- Manufacturing defects in clasps, locks, or ear posts upon arrival.
- Loose stone settings or missing zircons during initial inspection.
- Physical breakage, accidental snapping, or crushing force.
- Exposure to harsh industrial chemicals, strong acid cleaners, or bleaching agents.
- Normal wear and tear scratching from abrasive surfaces over time.
2. Essential Daily Jewellery Care Rules
Follow the simple "Rule of Last On, First Off" to maintain your jewellery's radiant shine for years:
Apply perfumes, hairsprays, lotions, and makeup first. Allow them to dry completely before wearing your jewellery pieces.
While PVD gold is water-resistant for quick showers, remove jewellery before swimming in chlorinated pools or ocean salt water to preserve gem brilliance.
3. Storage & Cleaning Instructions
Signature Velvet Pouch Storage
Store each jewellery piece individually in your complimentary Arashya soft velvet pouch or zip pouch to prevent pieces from scratching against one another.
Cleaning Microfiber Cloth
Gently wipe items with a soft dry microfiber cloth after wearing to remove skin oils and moisture. Avoid abrasive silver polish chemicals on gold-plated items.
4. Claiming Warranty Service
To submit a warranty claim, email support@arashya.com with your order number, purchase invoice, and clear photographs of the tarnished piece. Approved claims will receive free replacement or store credit.
Arashya Jewellery Mall Guarantee
Subject to standard terms & quality verification procedures.